Medieval Swords, Replica Swords and Accessories
All products are shipped in US within 7 business days from the time an order is placed on our website. The majority of orders ship within 3-5 business days. You will have the option of choosing Standard Shipping, UPS, USPS, or FedEx as your shipment carrier. Orders that have chosen UPS 3 Day Select, 2 Day Air, 2 Day Air AM, Next Day Air, Next Day Air Saver, Next Day Air Early AM, USPS Express Mail, FedEx 2Day, FedEx Priority Overnight, or FedEx First Overnight as their shipping method, will ship within 1-3 business days from the time we receive the order and once we receive the credit card authorization form back from you. When a single order contains multiple items, the item with the longest estimated ship time will impact time of shipment. Multiple items in a single order may ship in separate boxes.
Note that shipping time estimates do not include transit times. Your order transit time is determined by the shipping method you specify during checkout (UPS Ground, UPS 2 Day, UPS 3 Day, USPS Express, FedEx Overnight, etc) and by the distance between your address and our order fulfillment centers. For international orders, your item/items may be delayed because of customs and transit. Swordscorner are not responsible for any guaranteed transit time with any shipping carrier except for expedited orders.
We do ship to PO BOX but only with USPS-supported carriers.
SmartPost service utilizes both FedEx and USPS to make a delivery.
We do ship internationally, restrictions apply.
Hand Forged Katana
Customer Address Information
Swordscorner ships to the address provided by the customer during checkout! All customers placing an order with Swordscorner are required to enter their official shipping and billing address, in the correct and legal format, in it’s entirety. It is the customers responsibility to ensure their order is placed with the correct address specified clearly, beyond reasonable doubt.
International & Customs
The customer is responsible for any and all customs fees or other related costs. The customer assumes the responsibility for knowing what can be legally imported into his/her country. Swordscorner is not responsible for any items seized by customs/state/county/town. Shipment for International purchases via UPS, FedEx, or other shipping companies are required to have insurance on items shipped. All shipping costs are non-refundable.
Freight Liability
If you elect to use a Freight Forwarding company, Swordscorner.com is not liable for the package after it is received by the Freight Forwarding Company.
If you have any other shipping questions or concerns, please feel free to contact us.
Refunds
Please allow 1-15 business days for refund claims to be processed and issued. Approval for a refund is at the discretion of Swordscorner Some approvals may take an additional 1-5 business days before processing begins. Refunds during the holiday season may take longer to complete. After the refund has been issued, it is considered submitted and may take a few days to show up in the account. The customer will receive an email notification status of REFUND after the refund is submitted to the Financial Institution, meaning it has left our systems for completion. Financial institutions and transit delays may apply but are not the responsibility of Swordscorner.
International Shipments
International customers are responsible for any and all custom fees or other related costs. The customer assumes the responsibility for knowing what can be legally imported into his/her country. Swordscorner.com is not responsible for any items seized by customs/state/county/town and does not reimburse the customer for goods that have been seized. Shipments for International purchases via UPS are required to have insurance on items shipped. All shipping costs are non-refundable, all insurance costs are determined based on the shipping carrier and service selected.
When shipping internationally with USPS, international Tracking and Delivery Confirmation is not available on all types of parcels. Tracking is not possible for Priority Mail International Flat Rate Envelopes, Priority Mail International Small Flat Rate Boxes, and First Class parcels.
Tracking is not available on international parcels because once the package leaves the US Postal Service and enters the Postal Service outside of the United States, it becomes the “property” of that country’s postal system. Mail is only delivered internationally thru an agreement set up between governments. Priority Mail International Flat Rate Envelopes and Small Flat Rate Boxes do not include indemnity coverage, are not insurable, and do not come with free tracking, and not all countries can (or will) provide tracking on packages regardless of the packages sent destination, service, content, or other details.
When a parcel is seized by Customs/state/county/town, Swordscorner may or may not be notified by the Customs department. If you believe the customs/state/county/town entity of your country has seized a package, that customs entity will not contact Swordscorner.com. It is recommended that all International customers understand their countries custom’s rules and exceptions before placing an order online.
Once an order is shipped, and leaves our Shipping Facility, the customer assumes all responsibility and liability for their order.